Can I cancel or change my order?

We will be happy to help you cancel your order prior to approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. (15%-30% of total transaction) Once the order has been placed successfully, No Refunds are issued for the Logo, or Graphic design services.

What if I am not satisfied with my order?

We are committed to customer satisfaction. However, we are not responsible for typing, color, image, or design errors introduced by customers in the document creation process.

What is your return policy?

Since each order is unique to each customer it has no re-sale value, therefore All Sales Are Final. If we verify that we made an error on our end, we will re-print the order. No Refunds or Credit. Customer must notify within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 100% of the received product within 15 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.

Copyright Laws and Guidelines

Customer assumes all responsibilty for all artwork uploaded to this website and provided to Allen & Goel Marketing Company.  It is the customers responsiblity to follow all Federal Copyright Laws and Guidelines.  When artwork is uploaded or delivered to Allen & Goel Marketing our company assumes that all elements of the artwork are property of the customer or the customer has documented permission to use the artwork.